Our Price Match Promise
We are committed to offering the highest quality artworks to our customers at the very best value. Our promise to our collectors is that if you find the same artwork on offer at a lower price at one of our competitors, we’ll meet that price and give you a £25.00 art voucher to put towards your next purchase.
How to claim:
If you find an identical artwork at a lower price at one of our UK based competitors, we will match that price and then send you a £25.00 e-gift card when you buy, or we will refund the difference. If you have already purchased the artwork please email firstname.lastname@example.org or call 020 3701 7411
In order for us to verify the price, simply provide details of the artwork, where the artwork is being advertised at a lower price and the price at which it is being offered for sale. The more information you can provide, the easier it will be for us to verify your price challenge and get you the best price possible!
Terms & Conditions
- The artwork in question must be new, identical in style, specification, size and colour, and offered on the same terms.
- Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction or resale sites, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.
- The competitor gallery or website must have the artwork in stock and available for immediate purchase or delivery.
- We must also have the artwork in question in stock.
- The gallery or website used for price comparison must be trading with an active online and or physical presence within the last 3 months.
- Gift vouchers are exempt.
- Typographical errors shall not apply.
- No affiliate, promotional, voucher code or media discount applies.
- Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched artwork is also excluded.
- We must be able to verify the lower price being offered by the competitor to our satisfaction.
- The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
- Our Price Promise applies up to 7 days after purchase.
- Proof of purchase will be required, without exception.
- All Price Promise transactions are carried out at the discretion of Artellite Ltd.
- We reserve the right to withdraw this Price Promise at any time.
- Commissioned, bespoke or personalised artwork is excluded.